Carpet cleaning

Carpet cleaning

We only provide one level of service. When our trained technicians arrive to clean your carpet, you can expect them to carry out the following steps to achieve the best possible results;

1. Pre-inspection.
Our technicians will ask to be guided through the work you require and will visually inspect the carpet. They will identify potential permanent stains and give you an assessment of the expected results, as well as listen to any concerns you may have.
2. Furniture moving
Our price includes moving sofas, chairs, tables, etc. These will have protective cards placed under them to protect flooring, and prevent any possible marking.
3. Pre-spray.
A pre-conditioning agent is applied to break down soils and general spots for a more thorough clean.
4. Stain removal.
Stains are pre-treated with special solutions to increase chances of removal.
5. Agitation.
A professional carpet groomer or rotary brush is occasionally used to loosen the soil further.
6. Soil extraction and rinse.
The carpet is thoroughly cleaned and rinsed with our ‘Ecosteam’ system, making sure there is no residue left behind.
7. Speed dry.
High-velocity air movers are placed on the carpet immediately after cleaning to promote faster drying.
8. Neutralised.
Every carpet that we clean has the pH level checked afterwards to ensure that there is no residue left behind, and your carpet is left feeling soft and smelling fresh.
9. Evaluation.
This involves a walk through with you to check that you are satisfied with the quality of our cleaning.
10. Grooming.
Your carpet is groomed with a professional groomer so that the pile of your carpet is standing tall when we leave. Post grooming helps the carpet pile dry faster, and in the right position.
11. Removal.
The hoses are removed and carpets dried further. Once again,we check that you are happy with the service provided.
12. Scotchgard.
We recommend having Scotchgard Carpet Protector applied to prolong the life of your carpet. We can offer this as an additional service at a small cost.